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Cancellations & Refunds
A deposit must be paid in order for a date to be held. This deposit is non-refundable and in the event the customer cancels services with less than 48 hours notice, the customer will be charged for 50% of the funds due. The customer will be invoiced two weeks before the event date and payment due within 20 days of the invoice date. In the event Gold Ochre Studios cannot fulfill the booked event the customer will receive a full refund.